Is my order subject to custom fees?
Yes, your order may be subject to customs fees, import duties, and taxes depending on your country's regulations. These charges are not controlled or predicted by the seller, and you are responsible for paying them, unless you're in a country where such fees are already included at checkout.
When will my order ship?
Once payment is completed, your order will be handed over to the shipping carrier within 3 business days. We strive to dispatch all orders as promptly as possible once our system updates your information.
How long does international delivery take?
International delivery typically takes 7–14 business days, depending on the destination. Please note that delays may occur due to customs clearance processes in your country.
Can I track my order?
Yes. Once your order is shipped, you will receive a confirmation email with your tracking number. Please check your spam or junk folder if you don’t see the email in your inbox.
What happens if I entered the wrong shipping address?
If an incorrect or incomplete address is provided, your order may be undeliverable. In such cases, you are responsible for all associated costs, including original shipping fees, import duties, return shipping costs, and restocking fees (if applicable). If you do not agree to cover these costs, you will not be eligible for a refund.
Please double-check your address carefully before placing your order.
