Shipping policy

For most countries, taxes and fees are already included in the shipping fee at checkout, so you won’t need to pay any additional charges upon delivery. 

If you refuse a shipment from Goers Studio or if your order is canceled due to an incorrect address, you are responsible for all associated costs, including the original shipping charges, any import fees, duties and/or taxes incurred on the package, and the cost of returning the package to Goers Studio. If you do not agree to cover these costs, the order will be canceled and you will not receive a refund for the merchandise or the product itself.

Tracking your order

When an order is dispatched, you will receive an e-mail containing the tracking no. for your package. In some cases this may be caught by your junk filter, so please check before contacting us.

Responsibility for incorrect address information

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for orders that are undelivered due to incorrect or incomplete addresses provided at checkout.

Exclusions

We currently do not ship to certain countries due to shipping restrictions or carrier limitations. You will be notified at checkout if shipping to your country is unavailable.

All enquiries regarding shipping please reach out at sale@goers-studio.com